Privacy Policy

Last updated: May 17, 2026

Bien-Air Dental USA respects your privacy. This Privacy Policy explains how we collect, use, store, and protect information submitted through the Handpiece Repair Tracker.

By creating an account or using the Handpiece Repair Tracker, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you register for or use the Handpiece Repair Tracker, we may collect the following types of information:

• Your name
• Your email address
• Your username and account information
• Practice, business, or organization information you choose to provide
• Handpiece information, including model, serial number, repair dates, warranty notes, repair history, and related service details
• Notes, comments, or other information you enter into the tracker
• Technical information such as browser type, device type, IP address, login activity, and general usage data

2. How We Use Your Information

We may use the information collected through the Handpiece Repair Tracker to:

• Create and manage your account
• Allow you to track handpiece repair history
• Provide customer support and troubleshooting
• Administer, maintain, and improve the tracker
• Understand common service, maintenance, and repair needs
• Communicate with you about your account or use of the tracker
• Protect the security and reliability of the website and tool
• Comply with legal, regulatory, or business obligations

3. Company Access to Tracker Data

Bien-Air Dental USA may access the data you enter into the Handpiece Repair Tracker. This access is used for legitimate business purposes, including providing support, administering accounts, troubleshooting issues, improving the tool, and better understanding repair and service needs.

We do not use your tracker data to sell your personal information. We do not share your tracker data with third parties for their own marketing purposes.

4. How We Share Information

We do not sell your personal information. We may share information only in limited circumstances, such as:

• With service providers who help us operate our website, hosting, email, forms, security, analytics, or related business systems
• When necessary to provide support or administer the Handpiece Repair Tracker
• When required by law, legal process, or governmental request
• When necessary to protect our rights, users, business, systems, or property
• In connection with a business transfer, merger, reorganization, or similar transaction

Service providers are expected to use information only as needed to provide services to us and not for their own independent marketing purposes.

5. Cookies, Analytics, and Website Technologies

Our website may use cookies, analytics tools, or similar technologies to help the site function, understand usage, improve performance, and protect security.

You may be able to adjust cookie settings through your browser. Some website features may not function properly if cookies are disabled.

6. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect information submitted through the Handpiece Repair Tracker.

However, no website, system, or method of electronic storage is completely secure. We cannot guarantee absolute security of your information.

7. Data Retention

We may retain your account and tracker information for as long as your account remains active, as long as needed to provide the Handpiece Repair Tracker, or as necessary for legitimate business, legal, security, or recordkeeping purposes.

If you would like to request deletion of your account or tracker data, please contact us using the information below.

8. Your Choices

You may contact us to request that we update, correct, or delete certain personal information associated with your account.

We may need to verify your identity before processing certain requests. We may also retain some information when necessary for legal, security, backup, fraud prevention, or legitimate business purposes.

9. Children’s Privacy

The Handpiece Repair Tracker is intended for business and professional use. It is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13.

10. Third-Party Links

Our website or tracker may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of third-party websites.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the “Last updated” date above. Your continued use of the Handpiece Repair Tracker after any changes means you accept the updated Privacy Policy.